Terms of Service

Updated May 13, 2024

Thanks for using curnect.com. By using curnect website, products, and services, you accept and agree to the terms of this Privacy Policy, so please read and review the terms below.

Welcome to curnect.com, a proprietary website and application of Curnect Intelligence & Services Ltd. thereafter refer to as Curnect and vendors, members thereafter refer to as “user” in this document. These Terms of Use (the “Terms”) govern your use of the Curnect (the “Company”) service available through our website located at https://curnect.com (the “Website”), and software applications, including the application entitled “Cunect” and “Curnect Vendor” (each, an “App” and collectively, “Apps”) the features, content, newsletters, communications, services and resources available or enabled via the website and/or application (each a “service” and collectively, the “services”) that facilitates the scheduling and management of appointments booked with service provides on our platform (collectively, the functionality provided by the Website and App referred to as the “Service”). By clicking the “I accept” button, completing the registration process, browsing our Website, downloading and installing the App, or using the Service, you acknowledge that you have read and understood these Terms and agree to be bound by them. If not, do not download the Apps or use the Website or Service.

Services

This Platform allows users to book appointments for services from vendor near you based on geolocation. The platform contains a variety of service providers of various categories that you can choose to book an appointment with.

Curnect is not affiliated or have any form of partnership with these vendors. We are only responsible for creating a platform where vendors are connected with the customers who need their services and are within proximity.

We operate the Platform and implement the tools and technical means to enable this relationship to work smoothly. Curnect is not a part or subsidiary of any of the businesses listed on this platform.

We have no control over and do not guarantee the kind of service received or delivered. We do not guarantee the truth or accuracy of vendors' offers and the ability of vendors to produce a service as described.

We cannot give any undertaking that appointments booked through this Platform will be of satisfactory quality and, this and any other such warranties (whether express or implied) are disclaimed by us to the fullest extent permitted by law.

Membership and Registration

Membership is limited to persons who are eighteen (18) years and older, and who can form legally binding contracts under applicable law. You represent that you are at least 18 years old and that all registration information you submit is accurate and truthful. To create an account, you must provide a full name, email address, telephone number, and email address. A one-time verification code will be provided to the user upon signing up. And National Identification Number may be required for validation.

You are solely responsible for keeping your login details confidential and must not disclose or share it with anyone. You will be responsible for all activities and appointment bookings that take place using your login information. In the event of theft, loss, or unauthorized use of a user’s password or account, you must contact us immediately at hello@curnect.com.

Once you create an account, you will be able to select vendors of your choice and book an appointment, make payment and use the inbuilt chat features.

Where we have reason to suspect or believe that there has or is likely to be a security breach or other misuse of our Platform, we reserve the right to require you to change your password. Failure to do so may result in us suspending or deleting your account.

Accessing our Platform and the Services

We do not guarantee that our Platforms or any of our services will always be available, uninterrupted, or fault-free. We will not be liable to any user of the Platform if for any reason the Platform is unavailable at any time or for any period.

We do not guarantee that our Platform or any content on it will be free from errors or omissions. You are responsible for making all arrangements necessary to have access to our Platforms and for ensuring that all persons who access the Platform through your user profile are aware of these terms of use and other applicable terms and conditions and that they comply with them.

Payment

You agree to pay all fees or charges to your Account in accordance with the fees, charges, and billing terms in effect at the time a fee or charge is due and payable. We partner with Paystack and other companies to manage payments; by using our Service you agree to provide Paystack with a valid debit/credit card (Visa, MasterCard, or any other issuer accepted by us) (“Payment Provider”) and also agree to Paystack’s [Terms of Service] ([https://paystack.com/terms](https://paystack.com/terms)). Your Payment Provider agreement governs your use of the designated debit/credit card, and you must refer to that agreement and not to the Terms to determine your rights and liabilities. By providing Paystack with your debit/credit card number and associated payment information, you agree that the Company is authorized to immediately invoice your Account for all fees and charges due and payable to the Company hereunder and that no additional notice or consent is required. You agree to immediately update your payment details in Paystack if there is any change of the debit/credit card used for payment hereunder. The Company reserves the right at any time to change its prices and billing methods, either immediately upon posting on the Company Properties or by email delivery to you.

  • The payment processor is solely responsible for all payment transactions consummated on our Platform.
  • Payments can be made through a debit card, bank transfers, or any other payment methods/channels our payment service partners may provide.
  • The sale prices of consultations, appointments, and services are displayed by each vendor. They are given in Naira.
  • The total price is stated in the offer at checkout and is due for payment when the order is placed.
  • By creating an account, you agree to be bound by these terms of payment.

Intellectual Property

We and our Partners own all intellectual property rights in the Platform and any materials published on it. These rights are protected under applicable copyright laws and all such rights are reserved. You may only access and use the materials for personal use and you may not otherwise reproduce, distribute, publicly display, or modify without a license to do so from us.

We own or are the licensor of all rights, titles, and interests, in and to the Platform including all rights under patents, copyrights, design rights, trade secrets, and any other proprietary rights. Any disassembling, decryption, extraction, re-use, re-engineer, reverse engineering, copying, or more generally any act of reproduction, representation, transmission, or use of any of these elements, in part or in whole, without the authorization of the company is strictly prohibited and may result in legal action.

If you believe the content of our Platform may have infringed on your copyright in any manner, kindly contact us and we will immediately take steps to stop or remedy such breach.

No Reliance

The content on our Platform was provided for general information only and is not intended to amount to advice on which you should rely. Although we make reasonable efforts to update the information on our site, we make no representation or guarantee, whether express or implied, that the content on our website/application is complete or up-to-date and you acknowledge that any reliance on such information will be at your own risk.

Limitation of Liability

Nothing in these terms of use excludes or limits our liability for personal injury arising from our negligence or fraudulent misrepresentation or any other liability that cannot be excluded or limited by Nigerian law.

To the extent permitted by law, we exclude all conditions, warranties, representations, or other terms that may otherwise apply to our Platform or any content on it, whether express or implied.

We assume no responsibility for the content of websites linked to our Platform. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

As a user, please note that we only provide our Platform for domestic and private use. You agree not to use our Platform for any commercial or business purposes without a written unequivocal consent and we have no liability to you for any loss of profit or loss of business opportunity.

To the extent permitted by the law, Curnect shall not be liable to you for any indirect punitive, incidental, special, or exemplary damages arising out of your inability to use our Services.

We are not liable for any damage which may be incurred by you from unauthorized use of, tampering or access to your Curnect account. Curnect is not liable and you agree not to hold Curnect liable for any damages or losses resulting either directly or indirectly from:

  • Delays or disruptions in our Services, software, and Platform;
  • Your use or inability to use or access our Services or Platform;
  • A suspension or other actions taken with your Curnect account;
  • Any access or use of our services in a manner that is inconsistent with this terms of use or any error, inaccuracies, losses, or omissions in or to any data provided to us; and
  • any damage caused by a virus or other technologically harmful material that may infect your electronic devices due to the use of our Platform or any website linked to it.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable arising in connection with the use of or inability to use our Platform.

Indemnification

You agree to indemnify, defend, and hold Curnect harmless against any loss, damage, liability and claim due to or arising out of your Use or misuse of our Services; and breach of these terms of use or any applicable law.

We reserve the right at your expense to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of such claims.

Restricted Activities

Our Platform must be used only for lawful purposes. You must not, and must not allow another person to use it for any purpose other than which we made it available.

As a user of our Services and Platform, you agree not to use them:

  • In a way that breaches the provision of any applicable law or regulation;
  • In a way that is not authorized by us or detrimental to us;
  • For any fraudulent purpose or act (Including provision of false identification); and
  • To modify, adapt, decipher, disassemble, or reverse engineer any of the software making up a part of our Platform.

Electronic Communication

By accessing and using our Services, you consent to receiving electronic communications, and that all notices, disclosures and other communications we provide to you electronically through emails or displayed on our Platform satisfy any legal requirement for written communications

You agree to the use of electronic signatures, contracts, orders and other records and to electronic delivery of records of transactions initiated or completed by you. You waive the rights or requirements of any law in any jurisdictions which require original signature, or delivery or retention of non-electronic records

Severability

If any of these terms of use are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by Nigerian law.

Personal Data

The company collects and processes users’ personal data. For further details, every user is encouraged to read the Platform’s “Privacy Policy”. For the avoidance of doubt, with the exception of our payment provider, we do not share your details with any other third parties.

Sanctions of Breaches

In the event of any fraud, breach of these terms of use or violation of applicable laws or regulations, we reserve the right to take any appropriate measure, including without limitation:

suspending or terminating access to all or part of the services of the user who committed the breach; or alerting all relevant authorities and taking legal action.

Any suspension or termination shall take full effect on the date we send the communication to the user and the user’s account will be automatically deleted without further notice.

Complaints

Users are to submit complaints to the customer service via the chat box on the mobile application.

Disclaimer

The services are provided “As Is” and “As Available”. Curnet disclaims all representations and warranties, express, implied or statutory, not expressly set out in these terms. Curnect makes no representation of having an existing relationship, engagement or commitment with any of the restaurants listed on the platform. In addition, Curnect makes no representation, warranty, or guarantee regarding the reliability, timeliness, quality, suitability or availability of the Services or any services or goods requested through the use of the Services, or that the Services will be uninterrupted or error-free. You agree that the entire risk arising out of your use of the Services, and any service or good requested in connection with it, remains solely with you, to the maximum extent permitted under applicable law.

Promotional Codes

Curnect may at Curnect’s sole discretion, create promotional codes that may be redeemed for purchase discounts, or other features or benefits related to the Services, subject to any additional terms that Curnect establishes on a per promotional code basis (“Promo Codes”). You agree that Promo Codes:

  • must be used for the intended purpose, and in a lawful manner;
  • may not be duplicated, sold or transferred in any manner, or made available to the general public (whether posted to a public form or otherwise);
  • may be disabled by Curnect at any time for any reason without liability to Curnect;
  • may only be used pursuant to the specific terms that Curnect establishes for such Promo Code;
  • are not valid for cash; andmay expire prior to your use.

Unauthorized Use of the Service

You agree not to access or attempt to access any password-protected portions of the Service without an authorized Login ID or password. Curnect reserves the right to investigate and take legal action against any illegal and/or unauthorized use of the Service including any use or attempted use by you of another person's password and account information. Our decision not to pursue legal action for any violation of these Terms of Use shall not be construed as a waiver of any provision of these Terms of Use or any legal rights of Curnect.

Further, Curnect reserves the right to deny access to the Service, or any content or feature provided via the Service, to anyone who violates this Terms of Use or any other applicable terms and conditions of use of the Service or portions thereof or who, in our judgment, interferes with the ability of others to enjoy this Service, or infringes the rights of others.

Links to Third Party Sites or Services

The Service may include links to the websites, content or services of third parties. Curnect is not responsible for the content of any links, or any products, services or other materials relating to any linked site or service, or any link contained in a linked site or service. Curnect does not control these third party offerings and is not responsible or liable for the content, products or services available through these offerings. The existence of links from the Service to such offerings should not be construed as an endorsement of any of the content, products or services appearing on such offering or as implying an association between Curnect and the operators thereof. By using these third-party websites, content or services you may be agreeing to their terms of use and privacy policies. YOU HEREBY RELEASE Curnect and its affiliates from any damages that you may incur, and agree not to assert any claims against them, arising from your use of these third-party websites, content or services or from your purchase or use of any third-party provided product or service.

Denial of Access

Curnect may prohibit you from using or accessing the Service or any content or features available thereon or the Service Content for any or no reason, at any time, in its sole discretion, without notice to you

Account Cancellation

Curnect reserves the right to suspend or revoke vendors or user privileges for any reason or no reason at all with or without notice. Once Curnect suspends or revokes an account, the business or individual shall not set up another account with Curnect until the suspended or revoked account is reactivated.

Non-Solicitation

Users agree not to solicit or otherwise attempt to provide a services directly with a customer outside of Curnect's website or applications, whether on its own behalf or on behalf of another.

Resolution of Disputes

Precondition to Claims - Users shall not institute legal proceedings against Curnect without first completing the dispute resolution process set forth below. User also agrees that failure to complete this dispute resolution process is grounds for dismissal without prejudice of any legal proceedings.

Dispute Resolution Process

The following dispute resolution process shall apply to any Dispute related to or arising out of User's relationship with Curnect, including but not limited to Disputes related to or arising out of services provided, the registration or appointment process, or the User Agreement (a “Dispute”): User shall first notify Curnect of the Dispute in writing at least thirty (30) days in advance of initiating arbitration or the small claims court action (if applicable) described herein and attempt to informally negotiate a resolution to the Dispute in good faith. Notice to us should be sent via e-mail to: hello@curnect.com. The notice of Dispute must: (a) include your name, address, phone number, and e-mail address(es) used to register with or use the services; (b) describe the nature and basis of the dispute; (c) identify the Vendor or User from which the Dispute arose; (d) enclose and/or identify all relevant documents and/or information; and (e) set forth the specific relief sought. If Curnect and you do not reach an agreement to resolve the Dispute within thirty (30) days after the notice is received, you may commence with a formal arbitration proceeding or small claims court action

Termination

User may terminate the User Agreement at any time by ceasing to participate or accessing the services or systems covered by the User Agreement. Curnect may terminate the User Agreement for any reason or no reason at all with or without notice at any time. Termination shall not affect the rights and obligations of the parties that accrued prior to the effective date of termination, or affect existing services, and the user Agreement shall continue in effect with respect to such rights and obligations, including any claims relating thereto. Any provisions contained in the User Agreement which by their nature or effect are required or intended to be observed after termination will survive the termination and remain binding, including but not limited to those terms relating to dispute resolution, disclaimers, releases, indemnity and limitations of liability.

Miscellaneous

Unless otherwise stated, materials and content on this Service are presented solely for promoting features, products and services in Nigeria. Information published on this Service may contain references to products, programs and services that are not announced or available in your State. We make no representation that such information, products, programs or services referenced on this Service are legal, available or appropriate in your State or Local Government Area.

You may not assign or otherwise transfer these Terms of Use or any rights or obligations hereunder. Curnect’s failure to act on any breach of any provision hereof shall not be construed as a waiver of the enforcement of any provision unless Curnect agrees to such waiver in writing.

If any portion of these Terms of Use is deemed unlawful, void or unenforceable, that portion will be deemed severable and will not affect the validity or enforceability of the remaining provisions. These Terms of Use, and other terms and conditions within the Service, set forth the entire understanding between you and Curnect with respect to the use of the Service and supersede any prior or contemporaneous communications, representations, or agreements, whether oral or written, between you and Curnect with respect to such subject matter. For the purposes of clarify, nothing in these Terms of Use shall control, limit or override any Auction Rules or terms and conditions that apply if you are a Registered Curnect Buyer.

Any notices or acknowledgements that are specified in these Terms of Use may be made using any contact information provided by you. You specifically consent to receive communications from us electronically via any e-mail address you provide and agree that such electronic communications satisfy any legal requirement that such communications be in writing.

Contact

If you have any questions relating to these Terms of Use, the Service or Curnect, please contact: hello@Curnect.com